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21. 12. 2023


When registering and processing a car claim, we will send you a personalized link to the Claims Tracker, with which we will guide you in the processing of the claim, we will require the necessary documents and photos of the motor vehicle to assess the Damages, which you can quickly and easily provide digitally.

In this process, we use artificial intelligence to analyze the quality of photos in real time.

21. 12. 2023


Dear customers,

We inform you that as of 21.12.2023 ZAD Allianz Bulgaria has updated its Privacy Notice, regarding the types of personal data that are collected (point 2 of the Notice) and the purposes for which the data are processed (point 3 of the Notice).

You can familiarize yourself with the updated Privacy Notice of ZAD Allianz Bulgaria here.

20.12. 2023

Regarding the upcoming holidays during the period 23-27 December 2023 and on 1 January 2024, the offices of Allianz Bank will be closed.

  • On 29.12.2023 our teams will serve customers until 12:00 p.m.
  • Allianz E-bank / Allianz Bank Mobile services will not be available from 14:00 on 29.12.2023 until 20:00 on 30.12.2023. 
  • On 29.12.2023. payment orders via SEBRA will not be accepted.