File a claim online

Car & Vehicles

Property

Group medical insurance

Or

File a claim via phone

Assistance My Home & My Car Assistance abroad Travel assistance

What you need to know in case of an insurance event

Vehicles

Life & Health

Other

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Do you need other services?

Map with medical establishments

Map with repair shops

You have a question? Contact us!

mobile application

Motor insurance:

Your claim in 4 easy steps

mobile application

See how to file a claim online

Track your claim 24/7 via Claims Tracker

Our value proposition

Speed

We provide fast solutions so that our customers have more time for the pleasant things in life

Transparency

We build trust through
transparency

Empathy

We put ourselves into the shoes of our customers and “feel how
they feel”

Simplicity

We eliminate the unnecessary

How to make a claim

Get advice on claiming process topics

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In case of event with your vehicle

Notify the competent authorities (call 112) and Allianz.

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Claim under Allianz Health Group Medical Insurance

In case of a health problem, call us and we will assist you in making an appointment and choosing a suitable medical institution.

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In case of event involving your property

Take all necessary measures to reduce the damage and contact us as soon as possible after the event is established, but not later than:

25 hours in case of "Theft"
7 work days in case of "Civil liability"
5 work days for all other cases

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