Filing a cars & motor claim
You can easily file your claim Online or via
After you submit your claim, we will perform an inspection, review the documents and check the insurance coverage. We may contact you if we need anything else.
After our approval, you can proceed by making an appointment to repair your car.
Your feedback is important to us. We will contact you to find out what we can improve.
Applications for claim payment
Payment of amounts and indemnities in case of insurance events
In case of temporary and permanent disability of the insured or diagnosis of a "serious illness"
In case of hospital stay of the insured
Upon reimbursement of medical expenses of the insured (expenses for medicines and consumables, etc.)
For paying amounts for surgical treatment
In case of loss of life of the insured person
Payments at policy maturity, redemption, payment of annuity
For purchasing savings insurance (mixed life insurance, marriage and children's insurance, annuity / pension / insurance and life insurance related to an investment fund)
In case of expired term under savings insurances (mixed life insurances, marriage and children's insurances and life insurances related to investment fund)
In case of partial redemption or partial redemption with reimbursement under life insurance related to an investment fund
Upon payment of group annuities under annuity (pension) insurances to the insured person
When paying individual annuities under annuity (pension) insurances to the insured person
Register damage within 5 days by phone 0700 13 014
We perform an inspection and draw up a statement of findings or you send us photos and documents
You obtain and provide the necessary documents
We determine the amount of the insurance indemnity. We pay the compensation to your bank account within 15 working days.