With the Mastercard Platinum package from Allianz Bank Bulgaria you can enjoy a first-class Platinum experience and have special preferences that will grant you the peace of mind and comfort you deserve.
Review the additional selected Platinum services that will make your daily life easier and will make you feel special anywhere in the world.
  • Mastercard® Concierge Program (Personal Assistant)
Mastercard Concierge is your personal assistant providing  you with exclusive access to information, services and bespoke solutions depending on your preferences. The Personal Assistant takes care of your enquiries 24/7 anywhere in the world.

Mastercard® Concierge can assist you with:
  • Reservations and information for your business trips and vacations - recommendations and booking of airline tickets, package holidays, cruises, sightseeing, trip planning assistance;
  • Reservation and purchase of tickets for various events - music, theater, sports, exhibitions;
  • Gift ordering and delivery for any occasion
  • Car rental - information and booking; Applies to various transportation options - helicopters, boats, yachts, taxi services, air charters, etc .;
  • Recommendations, information and reservation for restaurants depending on your wishes.
  • Information related to the program and schedule arrangements of galleries, cultural centers, tourist tours, as well as on trade in antiques and art

Mastercard® Concierge provides you with a first-class service, you are obliged to pay for all the purchases and services provided through the program.

The personal assistant who handles your request will provide you with various options, the price of the services (including delivery fees and any other related fees), delivery days or next steps (if applicable). Upon request, the Personal Assistant will make a reservation, place an order or arrange delivery with a supplier using the holder's Mastercard for payment purposes, after approval by the cardholder.

The service is at your disposal with only one call on tel. 0700 13 014 24 hours a day, 7 days a week:

  • Service in Bulgarian language - Monday – Saturday from 09:00 to 17:00 Bulgarian time;
  • Service in English language - 24/7
You can read the General Terms and Conditions of the Concierge program here.
  • Mastercard LoungeKey™ Program
As a Mastercard Platinum credit cardholder, you can take advantage of the Mastercard LoungeKey program, which will grant you year-round unlimited access to over 1 100 business lounges at airports worldwide.

You can use the service without reservation, regardless of the airline and class you travel with. You need to do the following:
1.  Show your Platinum Mastercard credit from Allianz Bank at the lounge reception desk;

2. Inform the reception desk employees that you are eligible and want to use this program;

3. Enjoy the special treatment in a comfortable and relaxed atmosphere, where you can rest, work or even hold a business meeting.

To verify your account for participation in the program and to access complete up-to-date information about the business lounges included in it, you need to register at www.loungekey.com/Allianz

The cost of one visit for you as a Platinum credit cardholder is EUR 24 . Your companion can also use the program under the same conditions.

For greater convenience, install the application on your mobile phone:
QR codes
  • Boingo Global Wi-Fi Program (Free Wi-Fi Internet access)

What do you get?

With the Boingo Wi-Fi Mastercard® program you share your unforgettable experiences with high-quality free internet access from more than 1 million points around the world - airports, hotels, restaurants, stadiums and more.
What do you get?
  • Free Internet access;
  • Wireless connection of up to 4 devices, incl. mobile phones, tablets and laptops;
  • Mobile application that helps you find the nearest Hot Spot;
  • 24-hour service via email, phone and chat.
All you have to do is visit the website and register.
  • Mastercard® Flight Delay Pass Program
Mastercard® Flight Delay Pass from Allianz Bank provides you with year-round access to special lounges at over 1 000 airports around the world in case of a flight delay of more than 60 minutes.
You can use the program together with two companions from the same flight. It is necessary to register on the service website before the flight

The cost of one visit is EUR 24 per person.