Accidents with your car are an unpleasant experience. With our new Claims Tracker service, you can track your claim 24/7.

street car collision
You can easily file your claim by phone or online
street smartphone
We will send you a personalized link with the status of your claim 24/7.
car on a road
That’s all. We wish you a pleasant and trouble-free trip!

4 easy steps

  1. Notification: You inform us about the event and start the process.

  2. Processing: We perform an inspection, review the necessary documents and check the insurance coverage.

  3. Repair: Your car has been repaired and the claim has been settled.

  4. Assessment: Your feedback is important to us.
smartphone screen


Easily file your claim online or by phone on 0700 13 014.
The application can be used by anyone who has registered an MOD claim in Allianz Bulgaria. After registration, you receive an SMS or email with a link to the application.
The application is accessed via a link received by an SMS or email, after registration of an MOD claim.
The application will not take up space on your phone. No installation is required, as it is only accessible online via a personalized link.
The application can be accessed through your browser from any device connected to the Internet.
You will receive an SMS or email if additional documents are needed.